SUPPORT

Dorebit Support

Find answers to common questions and troubleshooting tips.

I cannot hear any sound

Check your device volume and Silent Mode. If you use Bluetooth headphones or an external speaker, also check the selected audio output.

How do I connect a Bluetooth MIDI keyboard?

Open MIDI at the bottom of the app's home screen, then choose your device. iOS will ask for Bluetooth permission the first time.

How do I restore a purchase?

Choose Restore Purchases in the app's settings. You need to be signed in with the same Apple Account used for the purchase.

Can I transfer my progress to a new device?

Practice records and songs are currently stored on the device and do not sync automatically. Purchases can be restored with the same Apple Account.

Is microphone audio uploaded?

No. Audio analysis runs on your device and recordings are not sent to the developer's server. See the Privacy Policy for details.

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Still need help?

Include your device model, iOS version, what happened and the steps that reproduce it.